Get ready for an exciting experience at the NACM Connect Fall Credit Conference, where we’re bringing the thrill of The Credit Races to life! Join fellow credit professionals as we gather at the starting gate for two days of enriching education, valuable networking, and fresh industry insights. Building on the success of the beginnning of our Credit Races, our Spring Regional Meetings, the Chicago Credit Conference will feature expert-led sessions, meaningful connections, and a first look at innovative solutions from our partners. Whether you’re looking to gain a competitive edge, discover winning strategies, or expand your professional network, you’ll find plenty of opportunities to stay ahead of the field. Don’t miss your chance to make a strong run toward success at this premier industry event!
What if the key to lasting impact comes down to one timeless truth: People Power Everything That Matters.In this interactive keynote, you’ll discover how one single pajama sparked a discovery with the power to drive the results that matter most to your sales teams, credit managers, and clients. Genevieve will take you on a journey that is equal parts eye-opening and heart-opening, revealing that the strongest relationships – and the most rewarding success – are built when we choose connection over transaction. When we lead with purpose, we also help our clients find deeper meaning in their work. And as trust grows, something even more meaningful happens: lasting partnerships form, and we become invested in a shared vision, inspired to show up as our very best. More than a keynote, this is an experience that shifts how you see yourself and the impact you have on others every day.
Genevieve Piturro is a former television marketing executive and VP who left the corporate world in 2001 to found Pajama Program (now Beyond Bedtime) after a life-changing encounter with a child in an emergency shelter. Over the past 25 years, the organization has grown into a national movement with 40 chapters, providing more than nine million pajamas and books to children in need. After leading the nonprofit for two decades, she transitioned to leadership development, creating the Purpose ACER program, leadership masterclasses, and Purpose Summits. An award-winning author and sought-after speaker, she teaches leaders to “Stop Bossing. Start Loving.” through purpose-driven, compassionate leadership. Featured by major media outlets including Oprah, TODAY, CNN, and Forbes, Genevieve continues to inspire audiences nationwide to lead with authenticity, human connection, and purpose.
As economic volatility persists and pressure mounts across supply chains, credit, and consumer sentiment, understanding your risk exposure in real time is more critical than ever. In this session, experts from Alvarez & Marsal (A&M) will dissect the evolving 2026 risk landscape—highlighting the macroeconomic signals, sector-specific stress points, and behavioral shifts that should be on every finance leader’s radar.
Conrad Ragan is a Director with Alvarez & Marsal’s North American Commercial Restructuring practice, where he specializes in representing official committees of unsecured creditors in bankruptcy proceedings with a focus on implementing strategies to maximize creditor recoveries, the development and evaluation of financial models, business reviews and stakeholder negotiations. Mr. Ragan is a frequent speaker at industry events and serves on the Independent Standards Board governing U.S. commercial collections agencies through the CCA of A. He brings 20 years of corporate credit and lending experience in both large corporate and large financial institutions.
Mr. Ragan graduated cum laude from North Carolina State University’s College
of Management with a bachelor’s degree in Business Management and a minor
in Economics. Additionally, Mr. Ragan has a Master of Business Administration
from Wake Forest University where he was Dean’s Scholar.
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