MILANO I | September 10


9:45 — 11:00 a.m. CT
Building a Championship Credit Team
Mike Hill, CCE, MiTek Inc.; Jason Mott, CCE, MFA Incorporated
Jason Mott, CCE Corporate Credit Manager for MFA Incorporated, and Mike Hill, CCE Director of Credit for MiTek Inc. (Berkshire Hathaway), will be the next two NACM Chairs starting in 2026. Jason and Mike will discuss how they have helped build their credit teams. They will share their playbooks on continuous learning and improvement. With an eye always on future seasons, Jason and Mike will offer what they are doing to help prepare future leaders.

11:30 a.m. – 12:30 p.m. CT
The Impact of Bankruptcy – Deeper than You Think
Scenario Analysis as an Essential Tool for Credit Risk Management
Sohini Chowdhury, PhD, Moody’s Analytics
In an environment of increasing global uncertainty, scenario analysis is an essential tool in the credit manager’s toolbox. This session will discuss the basic steps involved in scenario analysis. Risk identification is the starting point. This is followed by designing an appropriate scenario to stress those risks. The macro factors from the scenarios are then passed through the company’s different business lines to quantify the impact of the scenario on various credit performance metrics such as cash flows, delinquencies, defaults, exposure limits, and others.


1:30 — 2:45 p.m. CT
Standby Letters of Credit Bootcamp
Brian Jackiw, Partner, Tucker Ellis LLP; Thomas Fawkes, Partner, Tucker Ellis LLP
Several important decisions and trends have emerged in bankruptcy cases in the past several years – and, in some cases, the past several months – that impact and inform trade creditors as they seek to maximize recovery from customers that are in Chapter 11. During this session, our speaker will discuss a cornucopia of various decisions and trends, as well as their impact on trade creditors and what trade creditors can learn to aid in maximizing recovery. Some of the topics that will be covered include third-party releases, the “Texas two-step,” critical vendor status, consignments, subchapter V bankruptcy, and more!



3:15 – 4:30 p.m. CT
Challenges and Successes of Emerging Leaders
Dallas Kleiboeker, CBF, MFA Incorporated; Victoria Simpson, Echo Electric; Zeb Miller, CCRA, TricorBraun Inc.
This panel discussion invites emerging leaders to share their successes and challenges in the credit management field. The session is designed by emerging leaders for emerging leaders, with the goal of exploring ways to advance and drive innovation within their organizations. Join this panel discussion to share and gain valuable insights as you shape your future in credit management and move in the direction of your professional goals and aspirations.
MILANO I | September 10


9:45 — 11:00 a.m. CT
Building a Championship Credit Team
Mike Hill, CCE, MiTek Inc.; Jason Mott, CCE, MFA Incorporated
Jason Mott, CCE Corporate Credit Manager for MFA Incorporated, and Mike Hill, CCE Director of Credit for MiTek Inc. (Berkshire Hathaway), will be the next two NACM Chairs starting in 2026. Jason and Mike will discuss how they have helped build their credit teams. They will share their playbooks on continuous learning and improvement. With an eye always on future seasons, Jason and Mike will offer what they are doing to help prepare future leaders.

11:30 a.m. – 12:30 p.m. CT
The Impact of Bankruptcy – Deeper than You Think
Scenario Analysis as an Essential Tool for Credit Risk Management
Sohini Chowdhury, PhD, Moody’s Analytics
In an environment of increasing global uncertainty, scenario analysis is an essential tool in the credit manager’s toolbox. This session will discuss the basic steps involved in scenario analysis. Risk identification is the starting point. This is followed by designing an appropriate scenario to stress those risks. The macro factors from the scenarios are then passed through the company’s different business lines to quantify the impact of the scenario on various credit performance metrics such as cash flows, delinquencies, defaults, exposure limits, and others.


1:30 – 2:45 p.m. CT
Standby Letters of Credit Bootcamp
Brian Jackiw, Partner, Tucker Ellis LLP; Thomas Fawkes, Partner, Tucker Ellis LLP
Several important decisions and trends have emerged in bankruptcy cases in the past several years – and, in some cases, the past several months – that impact and inform trade creditors as they seek to maximize recovery from customers that are in Chapter 11. During this session, our speaker will discuss a cornucopia of various decisions and trends, as well as their impact on trade creditors and what trade creditors can learn to aid in maximizing recovery. Some of the topics that will be covered include third-party releases, the “Texas two-step,” critical vendor status, consignments, subchapter V bankruptcy, and more!



3:15 – 4:30 p.m. CT
Challenges and Successes of Emerging Leaders
Dallas Kleiboeker, CBF, MFA Incorporated; Victoria Simpson, Echo Electric; Zeb Miller, CCRA, TricorBraun Inc.
This panel discussion invites emerging leaders to share their successes and challenges in the credit management field. The session is designed by emerging leaders for emerging leaders, with the goal of exploring ways to advance and drive innovation within their organizations. Join this panel discussion to share and gain valuable insights as you shape your future in credit management and move in the direction of your professional goals and aspirations.

MILANO I | September 11


8:30 — 9:45 a.m. CT
Fraud Unmasked: Detecting The Signs – Preventing The Crime
Wanda Borges, Esq., Borges & Associates LLC; Matt Fluegge, United Tranzactions
Fraud impacts the commercial trade credit industry, from the initial credit application to payment. Beginning with the legal definition of fraud, this program has been prepared to equip the credit professional with the knowledge to detect, prevent, and address fraud in the commercial trade credit industry. This program will focus on
• Types of Fraud, including check fraud, credit card fraud, and internet/cyber fraud
• Key Indicators of Fraud that you can detect
• Red Flags you should spot
• Best Practices for Fraud Prevention

10:15 – 11:30 a.m. CT
Financial Statement Analysis
Curtis Litchfield, CCE, Land O’Lakes
The analysis of financial statements consists of a mixture of steps and pieces that interrelate and affect each other. No single part of the analysis should be interpreted in isolation. The specific conclusions drawn will be affected by the original objective established at the initiation of the analytical process. Every aspect of a firm’s financial condition, operating performance, and outlook affects the market value of its shares. This session will shed light on the critical areas of analysis that are required in the credit risk assessment process and introduce the fundamentals of interpretation.


12:45 — 2:00 p.m. CT
Technology: Moving Forward
with AI
Staci Cima, CCE, Echo Electric; Erica White, CCE, Ferguson
AI is transforming how credit managers operate in a challenging environment. AI can be a tool for communication, data analysis, and risk management. During this panel discussion, learn how credit managers can use AI to become more efficient, effective, and intuitive.

MILANO I | September 11


8:30 – 9:45 a.m. CT
Fraud Unmasked: Detecting The Signs – Preventing The Crime
Wanda Borges, Esq., Borges & Associates LLC; Matt Fluegge, United Tranzactions
Fraud impacts the commercial trade credit industry, from the initial credit application to payment. Beginning with the legal definition of fraud, this program has been prepared to equip the credit professional with the knowledge to detect, prevent, and address fraud in the commercial trade credit industry. This program will focus on
• Types of Fraud, including check fraud, credit card fraud, and internet/cyber fraud
• Key Indicators of Fraud that you can detect
• Red Flags you should spot
• Best Practices for Fraud Prevention

10:15 – 11:30 a.m. CT
Financial Statement Analysis
Curtis Litchfield, CCE, Land O’Lakes
The analysis of financial statements consists of a mixture of steps and pieces that interrelate and affect each other. No single part of the analysis should be interpreted in isolation. The specific conclusions drawn will be affected by the original objective established at the initiation of the analytical process. Every aspect of a firm’s financial condition, operating performance, and outlook affects the market value of its shares. This session will shed light on the critical areas of analysis that are required in the credit risk assessment process and introduce the fundamentals of interpretation.


12:45 – 2:00 p.m. CT
Technology: Moving Forward
with AI
Staci Cima, CCE, Echo Electric; Erica White, CCE, Ferguson
AI is transforming how credit managers operate in a challenging environment. AI can be a tool for communication, data analysis, and risk management. During this panel discussion, learn how credit managers can use AI to become more efficient, effective, and intuitive.