CRANBERRY I | November 12 | Wednesday
9:45 — 11:00 a.m. CT
Where is Chapter 11 Headed in 2026 and Beyond?
Brittany M. Clark, Associate, Lowenstein Sandler LLP; Michael Papandrea, Counsel, Lowenstein Sandler LLP
Large U.S. companies filed chapter 11 cases at the fastest pace in 15 years in 2024 according to S & P Global Market intelligence and increased filings are expected to continue through the rest of 2025 and in 2026. The speakers will first discuss this increase, the affected industries (including the increase in manufacturer/industrial filings), and the reasons for the increase, including most recently the adverse impact of tariffs and the risk of a global trade war. The speakers will then discuss the impact of repeat chapter 11 filings (Chapter 22), the leading bankruptcy venues for large commercial chapter 11 filings, the continued trend toward fast-paced chapter 11 cases, the critical role that creditors’ committees play in maximizing recoveries for trade creditors and recent developments concerning limiting exposure on preference claims. The speakers will then review the recent slowdown in subchapter V small business bankruptcy filings, the explanation for this slowdown, and recent Subchapter V case law that is a mixed bag for creditors.
11:30 a.m. – 12:30 p.m. CT
The Credit Department’s Role in Know Your Customer (KYC) Activities
Paul Ott, CCE, Retired, U.S. Steel
Review and discuss the role of the Credit Department in the Know Your Customer (KYC) activities. This session will touch on Best Practices for KYC onboarding due diligence, including a review of the 5 steps typically covered in the KYC process. We will also discuss typical credit department resources available as well as interaction requirements with the customer and the Sales team. We will touch on how thorough KYC practices can assist in fraud prevention.
1:30 — 2:45 p.m. CT
Regulations and Laws to Stay Compliant and Keep Costs Low: Payment Processing
Wanda Borges, Esq., Borges & Associates LLC; Matt Fluegge, United TranzActions
Many trade creditors have implemented various payment processing strategies to improve DSO, reduce costs, and improve operational efficiency, but not understanding payment processing requirements is a pitfall of many merchants. This presentation will discuss the regulations and laws regarding credit card surcharging, ACH / Electronic Check processing, and alternative payment strategies. Using examples of fellow NACM Members, this session will also discuss how to implement these strategies in a compliant manner to protect your company and to reduce risk and cost.
3:15 – 4:30 p.m. CT
Use Key Metrics and Dashboards to Align Teams and Boost Your Value
Brian Suthoff, Founder and President, Truverto
Credit management is often overlooked; until there’s a crisis. But the most critical metrics used by businesses are driven by customer data that you touch every day. We’ll explore ways teams are already creating value. We’ll look for new opportunities. We’ll talk about using data to align management and help everyone make better decisions.
CRANBERRY I | November 12 | Wednesday
9:45 — 11:00 a.m. CT
Where is Chapter 11 Headed in 2026 and Beyond?
Brittany M. Clark, Associate, Lowenstein Sandler LLP; Michael Papandrea, Counsel, Lowenstein Sandler LLP
Large U.S. companies filed chapter 11 cases at the fastest pace in 15 years in 2024 according to S & P Global Market intelligence and increased filings are expected to continue through the rest of 2025 and in 2026. The speakers will first discuss this increase, the affected industries (including the increase in manufacturer/industrial filings), and the reasons for the increase, including most recently the adverse impact of tariffs and the risk of a global trade war. The speakers will then discuss the impact of repeat chapter 11 filings (Chapter 22), the leading bankruptcy venues for large commercial chapter 11 filings, the continued trend toward fast-paced chapter 11 cases, the critical role that creditors’ committees play in maximizing recoveries for trade creditors and recent developments concerning limiting exposure on preference claims. The speakers will then review the recent slowdown in subchapter V small business bankruptcy filings, the explanation for this slowdown, and recent Subchapter V case law that is a mixed bag for creditors.
11:30 a.m. – 12:30 p.m. CT
The Credit Department’s Role in Know Your Customer (KYC) Activities
Paul Ott, CCE, Retired, U.S. Steel
Review and discuss the role of the Credit Department in the Know Your Customer (KYC) activities. This session will touch on Best Practices for KYC onboarding due diligence, including a review of the 5 steps typically covered in the KYC process. We will also discuss typical credit department resources available as well as interaction requirements with the customer and the Sales team. We will touch on how thorough KYC practices can assist in fraud prevention.
1:30 – 2:45 p.m. CT
Regulations and Laws to Stay Compliant and Keep Costs Low: Payment Processing
Wanda Borges, Esq., Borges & Associates LLC; Matt Fluegge, United TranzActions
Many trade creditors have implemented various payment processing strategies to improve DSO, reduce costs, and improve operational efficiency, but not understanding payment processing requirements is a pitfall of many merchants. This presentation will discuss the regulations and laws regarding credit card surcharging, ACH / Electronic Check processing, and alternative payment strategies. Using examples of fellow NACM Members, this session will also discuss how to implement these strategies in a compliant manner to protect your company and to reduce risk and cost.
3:15 – 4:30 p.m. CT
Use Key Metrics and Dashboards to Align Teams and Boost Your Value
Brian Suthoff, Founder and President, Truverto
Credit management is often overlooked; until there’s a crisis. But the most critical metrics used by businesses are driven by customer data that you touch every day. We’ll explore ways teams are already creating value. We’ll look for new opportunities. We’ll talk about using data to align management and help everyone make better decisions.