Biographies

Charlie Ruiz

Charlie Ruiz is a former professional baseball player whose promising career
with the Colorado Rockies was unexpectedly cut short by a devastating injury. He discovered that true success and fulfillment come not just from achievements on the field, but from choosing Presence Over Preference in every aspect of life.
Playing your own game in both the short and long term while staying connected to what matters most. Now, as a performance coach, relationship expert, and speaker, Charlie brings practical insights through an approachable. engaging and authentic style of storytelling.
Charlie’s coaching and speaking journey starts and continues in the spirit of
high performance. As a former professional athlete, now mental performance coach, and communication consultant he’s been integrated in all facets of leadership development and mental performance.
He’s facilitated upwards of 600 + management training for companies across the start-up and fortune 100 (MLB, Google, Coinbase, SAP, Apple, and Starbucks). Working in professional sports, high-tech and non-profit, he’s coached founders, professional coaches, and C-suite executives in both group and 1:1 settings.

Wanda Borges, Esq., Principal
Borges & Associates

For more than forty years, Ms. Borges has concentrated her practice on commercial litigation and creditors’ rights in bankruptcy matters, representing corporate clients and creditors’ committees throughout the United States in Chapter 11 proceedings, out-of-court settlements, commercial transactions, and preference litigation.  She is a member and Past President of the Commercial Law League of America and has been an Attorney Member of its National Board of Governors, a Chair of the Bankruptcy Section, and Creditors’ Rights Section.  She is the President of the Commercial Law League Fund for Public Education.  She is a member of several bar associations, including the American Bar Association, the American Bankruptcy Institute, and the New York State Academy of Trial Lawyers.  Ms. Borges serves on the Board of Directors of the International Association of Commercial Collectors, of which her firm is an associate member. She is an internationally recognized lecturer and author on various legal topics including Bankruptcy Issues such as 503(b)(9) claims and preferences, the Uniform Commercial Code, ECOA, FCRA, antitrust law, and current legal issues such as Credit Card Surcharge issues, social media, Cybersecurity and Ethics for the Trade Credit Grantor and current proposed legislation that may impact trade credit grantors.    Ms. Borges has authored, edited, and continues to contribute to numerous publications including Thomson West’s Enforcing Judgments and Collecting Debts in New York (as its Editor-in-Chief and Lead Author), NAB’s book Out of the Red and into the Black, the BCCA’s Credit & Collection Handbook, The Financial Manager, the CLLA’s Commercial Law World Magazine.  She is listed in Who’s Who in America.

James Brown, Founder
BKWire

James Brown is the founder and owner of BKwire.com, an innovative web-based platform that provides streamlined bankruptcy data information, equipping businesses with actionable insights to proactively address bankruptcy risks.  Drawing from a rich background of accounts receivable insurance and other financial services, James built BKwire.com to operate as an invaluable tool in safeguarding your business’s financial future and navigating today’s financial uncertainty. As a seasoned expert in corporate bankruptcy data analysis, James is a dedicated guide empowering businesses to make informed decisions in the face of financial uncertainty.

Matt Cobo, Vice President Risk Underwriting
Allianz Trade

Matt Cobo is a VP, Risk Underwriting Industry Manager at Allianz Trade (formerly Euler Hermes North America) where he has served for nearly 24 years. Matt has a wide array of experiences within Allianz Trade ranging from Commercial to Risk Analysis and Underwriting. In his current role, he is responsible for managing a team of Underwriting associates located throughout the U.S. Furthermore, he helps steer Allianz Trade’s US risk portfolio. Matt holds a Bachelor of Science from Mount Saint Mary’s University. He resides in Hunt Valley, MD with his wife and two children.

Amy Cook, CCE, Credit Manager
McNaughton McKay Electric

Amy has been in a management position since age 18, working in the food industry, and discovered her passion for Credit Management in 1999 after taking a position as the AR clerk for Kellermeyer Company. This change from the food industry to Credit made a huge impact. Amy quickly moved up to the Assistant Credit Manager, joined the National Association of Credit Management (NACM), and earned her CBA  in 2001. Leaving Kellermeyer in late 2001, Amy spent 3 years with Great Lakes Window as a Credit Analyst and then joined the Credit team at Therma Tru Doors. Amy continued her education earning Associate degrees in both Accounting and Business Management from Owens College in 2007, also being named Business Student of the year for that year.  Amy earned her bachelor’s degree in Management and Organizational Development, in 2010.
Since April 2012, Amy has been the Credit Manager for the Northern Region for McNaughton McKay Electric Company, an electrical distributor that provides products to companies in almost every business sector, providing for a diverse set of accounts and opportunities. Amy supervises the Accounts Receivable team, works with sales and operations within 9 locations and oversees a portfolio of over 3500 active accounts. In 2016, Amy earned her CCE.
Amy is a proud mother of 3, including a son currently serving in the US Marines and grandmother to 3 wonderful boys.

Martine Dyer, CCE, CCRA
Restaurant Equipment Services

Martine graduated from Northern Illinois University with a Finance Bachelors of Science.  She currently has 14 years of experience working in the credit field, with experience in the automotive, office equipment & Supplies, and food industries.  She is a current CCE and CCRA, and has volunteered on various committees through NACM Connect.  Martine currently sits on the NACM Connect Board.

Lee Fahrenz, Vice President
Allianz Trade

Lee Fahrenz is a Sales Vice President with Allianz Trade (formerly Euler Hermes North America) where he has served for over 17 years.  He has 35 years of sales and sales management experience in insurance, banking, and finance.  He consults with companies to help manage credit risk, improve financing opportunities, and safely expand sales on both a domestic and international basis.  He holds professional affiliations with the Turnaround Management Association, NACM Connect, Fabricators & Manufacturers Association, North American Steel Alliance, Secured Finance Network – Midwest, and is on the board of the Association of Steel Distributors.  Lee holds a Bachelor of Arts from Gustavus Adolphus College in St. Peter, MN where majored in Business.  He resides in the Western Suburbs of Minneapolis.

Thomas Fawkes, Esq., Partner
Tucker Ellis LLP

Thomas Fawkes is with the law firm of Tucker Ellis LLP in its Chicago office.  Tom focuses his practice on bankruptcy, creditors’ rights, and financial restructuring matters, representing official committees, unsecured and secured creditors, debtors, financial institutions, post-confirmation trustees, and asset purchasers in Chapter 11 and 7 bankruptcy cases, out-of-court restructurings, and liquidation proceedings throughout the United States. Tom also assists his clients in structuring commercial transactions with a view toward mitigating the risk of future bankruptcy and insolvency losses. Among other honors, Tom has been recognized as an Illinois Leading Lawyer in Bankruptcy & Workout Law:  Commercial, and by Chambers and Partners as one of the leading bankruptcy and restructuring attorneys in Illinois. 

Kendra Gerdes, Credit Manager
Systems, Inc.

Kendra Gerdes is the Credit Manager for  Systems, Inc. in Germantown, Wisconsin, a mid-sized company with approximately $100MM in annual sales.  She has held this position for nearly four years, and has been in the credit profession for over 25 years.  She is responsible for all aspects of the credit and collections/AR staff and establishing the direction of the credit function through the creation and implementation of credit policies and procedures.

Leslie Harrison, SPHR, CGA
NACM Connect

Leslie Harrison, SPHR, CGA is the Vice President of Membership and Human Resources at NACM Connect.  She came to the Association 19 years ago to assume responsibility as Manager of Midwest Business Staffing. Her career since then has taken off in several different directions.  In 2006 Harrison was given the additional responsibility to oversee membership sales for Illinois and now oversees a team of membership consultants in 17 regions.  In 2011 she also assumed full Human Resource responsibility including internal recruiting, hiring, onboarding, and terminations. In 2014, Harrison obtained her senior designation through HRCI, and in 2017 her SHRM-SCP from the Society for Human Resource Management.
Prior to starting at NACM Connect she worked at AccountResource, a staffing agency specializing in accounting and finance placements.  She managed two branch offices, open 3 additional branch offices including one in Michigan and pioneered a new division for them specializing in the banking industry.

Romelio Hernandez, President
HMH Legal

Romelio Hernandez is President at HMH Legal, a Law Firm that focuses on creditor protection in Mexico and Latin America, with services of debt collection, litigation, secured transactions, and due diligence investigations. Based in Tijuana-Baja California, México, he works extensively with foreign firms, exporting companies, and collection agencies, assisting them with out-of-court and legal collection efforts throughout the region, including cross-border debt collection efforts. Romelio’s 25+ years of litigation experience and exposure to international commercial law have equipped him with insights into the unique challenges and risks that may arise in cross-border debt collection situations, allowing him to navigate them effectively. As a result, he can provide expert guidance to US companies extending loans or exporting to Mexico and other international markets, helping them to mitigate risks and optimize their collections efforts. Romelio graduated from Universidad Autónoma de Baja California Tijuana and was admitted to practice law in Mexico since 1997. Romelio holds a Master’s Degree in Comparative Law (LL.M.) from the University of San Diego School of Law (2011).

Brian Jackiw, Esq., Partner
Tucker Ellis LLP

Brian Jackiw is a partner with the law firm of Tucker Ellis LLP.  Brian is experienced in bankruptcy and commercial litigation, practicing in courts throughout the country.  He has represented plaintiffs and defendants in avoidance actions, complex bankruptcy claim disputes, breach of fiduciary duty actions and bankruptcy fraud litigation.  Beyond litigation in the bankruptcy courts, Brian has experience in general collection and commercial law litigation.  Brian has also spent significant time advocating on behalf of general unsecured creditors through his representation of official committees of unsecured creditors.  Before becoming an attorney, Brian served as an Officer in the U.S. Army.

John Jaeger, CCE

John Jaeger, CCE retired as the Manager of Credit and Collections from Follett Higher Education Group of River Grove, IL. in 2014 having completed almost 40 years in Credit Management.  Jaeger worked in four different industries servicing both domestic and international customers.
He received his CCE designation in November 1999.  He received his MBA from Northern Illinois University, DeKalb, IL., and his BA Degree in Management from Loras College, Dubuque, IA.
Jaeger served on the Board of NACM Connect including the position of Chairman of the Board.  He has also served on various committees including the Education and Conference Committees, on which he remains an active participant.  He continues to serve as a senior instructor for the NACM Connect Institute of Credit and has contributed to revisions of NACM National’s Credit Law curriculum.
During his career, Jaeger received the NACM National Instructor of the Year and the NACM National CCE Designation of Excellence Awards.  He has also received the NACM Connect Credit Executive of the Year Award.

Curtis Litchfield, CCE, Senior Credit Manager
Land O Lakes/Purina

For the majority of my 30 year career with Purina Mills and Land O’Lakes, I have held various roles in Customer Financial Services. Within Customer Financial Services, my roles have involved managing a centralized and decentralized credit department where my team handles all functions of the credit department from approving new customers, collecting past due balances, and working closely with our business partners, sales, and marketing. In addition to managing credit, I also manage our cash application team and our invoicing and document delivery process. Prior to joining Customer Financial Services, I spent 10 years of my career in sales and business development where I prepared and presented financial and business analyses and assisted customers in developing business strategies. I attended the NACM Graduate School of Credit and Financial Management where I obtained my CCE designation. For the last 8 years, I have been an instructor for NACM Connect in St. Louis. Received the Credit Excellence Award in 2017.

Matt Mezger, CBA, CCRA, Team Lead
Uline

Matt Mezger has worked in Credit for 8 years. He obtained his CCRA in April 2021 and his CBA in November of 2022. He was a previous member of the Emerging Leader Group where he was a member of the Scholarship committee and received the 2023 NACM Emerging Leadership award from NACM National. Currently, he is a member of the Education committee. Matt graduated from Northeastern Illinois with a degree in Economics in 2015.
At Uline, he leads a team responsible for reviewing Uline’s highest-risk customers and presents to executive management on a bi-weekly basis. He works with management to create new efficiencies for the department and helps develop the analytical skills of team members.

Brendon Misik, CCE, CICP, Area Credit Manager
Nutrien

Brendon Misik, CCE, CICP is an Area Credit Manager with Nutrien, the world’s largest provider of crop inputs.  He has been with Nutrien (previously known as PotashCorp) since 2014.  Prior to getting into corporate credit, Brendon was a commercial loan officer for a regional bank in the Chicagoland area doing both credit and sales work in their commercial and industrial middle market lending division.  Brendon graduated from Purdue University in 2006 with a bachelor’s degree in Management and minors in Finance and International Business & Economics.  He also attended NACM’s Graduate School of Credit and Financial Management conducted on the campus of Dartmouth College, and completed FCIB’s International Credit & Risk Management course.  Brendon is involved in NACM by serving on the board as well as on both the Scholarship and Emerging Leaders committees.  Brendon enjoys supporting his son, Mason, with soccer and swimming, and his daughter, Maya, with dance and swimming.  In his limited free time, he also enjoys playing tennis, golfing, and cycling.

Bruce S. Nathan, Partner
Lowenstein Sandler

Bruce Nathan is currently a partner in the Bankruptcy, Financial Reorganization and Creditors’ Rights Department of the law firm of Lowenstein Sandler PC.  Mr. Nathan concentrates on all aspects of creditors’ rights and workouts in bankruptcy, out of court matters and other types of insolvency matters and in developing and documenting various types of credit enhancement arrangements .  Mr. Nathan holds combined J.D./M.B.A. degrees from the University of Pennsylvania Law School and the Wharton School of Management.  He is also an active member of the American Bankruptcy Institute (“ABI”) and its Unsecured Trade Creditor Committee, is a contributing editor of ABI Journal’s “Last In Line Column”, and ABI’s “Second Circuit Cases Update”, and is the author of ABI’s Manual On Trade Creditors’ Rights of Reclamation And Stoppage of Delivery of Goods .  Mr. Nathan is also an active member of, and regular lecturer for, the National Association of Credit Management (“NACM”), is a member of NACM’s Editorial Advisory Board, is a frequent contributor to NACM’s Business Credit, and is a contributing editor of NACM’s Manual of Credit and Commercial Laws.

Ben O’Connor
Nuvo

Ben O’Connor works in Growth and Partnerships at Nuvo, where he helps businesses automate customer onboarding, mitigate fraud, and better assess risk across their portfolios. With over 6 years of experience in Data and AI prior to joining Nuvo, Ben has firsthand insight into both the power of new technologies and the unique risks they present to B2B businesses, particularly in the realm of fraud prevention. In his current role, Ben leverages his deep understanding of emerging technologies and risk management to drive Nuvo’s expansion and foster strategic partnerships. He is focused on helping businesses navigate the evolving landscape of credit technology and fraud prevention strategies.

Michael Papandrea, Counsel
Lowenstein Sandler

Michael Papandrea provides counsel to debtors, creditors’ committees, individual creditors, liquidating trustees, and other interested parties with respect to corporate bankruptcy and creditors’ rights matters, including bankruptcy-related litigation.
Mike enjoys keeping clients and relevant industry professionals in the loop regarding bankruptcy, insolvency, and creditors’ rights issues, regularly writing articles for and speaking to professionals in the credit and risk management space. Mike also takes pride in his commitment to the community and provides pro bono representation to individuals and nonprofit organizations regarding bankruptcy and foreclosure-related matters.
Prior to joining the firm, Mike held multiple clerkships in the U.S. Bankruptcy Court; he clerked for the Hon. Jerrold N. Poslusny, Jr. (District of New Jersey), the Hon. Ashely M. Chan (Eastern District of Pennsylvania), and the Hon. Gloria M. Burns (Chief Judge, District of New Jersey). Mike applies the valuable insights learned from working closely and directly with these members of the judiciary to his everyday practice.

Dexter Peavy, Vice President, Order-to-Cash Transformation
Emagia 

Mr. Peavy is a senior level manager with over 25 years of global business and consulting experience focused on improving cash flow through the implementation of technology and process improvements across the finance organization. His proven expertise extends across multiple industries in re-engineering the finance organization by outsourcing non-value added activities, reducing re-work, and improving the timing and quality of information senior management uses in their decision-making process. His success in achieving tangible benefits is the result of partnering the finance organization with upstream departments. Prior to his time at Emagia, Peavy has worked at companies including Capgemi, Ernst & Young, Hitachi Consulting, and DXC Technology.

Caroline Perkins, CCE, Credit Manager
Mickey Thompson Tire Company

Caroline has been in the credit industry for over 30 years.  She has served as credit manager for Mickey Thompson Tires, a wholly-owned subsidiary of the Goodyear Tire & Rubber Co., for the past 36 years.  She earned her CCE certification in 2012 from NACM and has participated in numerous credit interchange groups throughout the years.  She is the winner of the “12^th Man Award” in 2012 and the “Ironman Award” in 2014 from Mickey Thompson Tires.  Caroline has been married to Steve for the past 38 years and they make their home in Akron, Ohio.  They enjoy spending time with their large extended families and are active leaders in their church.

Adam Ross, CCE, Credit Manager
Nutrien

Adam Ross, CCE, is currently a Credit Manager at Nutrien in Northbrook, IL, responsible for all credit activities related to Industrial and Agricultural Portfolio accounts. He has a total of 28 years of credit and collection experience. Past positions include Credit Manager at Feralloy Corporation from 2018 -2021 and Regional Credit Manager at Anixter, Inc. from 2007 – 2017.  Ross is a graduate of Mount Scenario College where he received a BS in Business/Economics.  He has held the CCE designation since 2008.  Ross is a past member of the NACM Connect Board of Directors.

Curt Rothlisberger, CCE, CICE, Director of Credit and Collections
Ardagh Metal Beverage, USA Inc.

Curt Rothlisberger, CCE, CICE is the Corporate Credit Manager for Ardagh Metal Beverage USA Inc., a leading packaging global packaging manufacturer located in Chicago. Prior experience includes American National Can, Elkay Mfg, and Fellowes Inc. in various credit, collections, billing, and order-to-cash leadership roles over the past 20+ years. Curt is a past recipient of the National Credit Exec of the Year award from NACM, holds both the CCE and CICE designations, and has served on both the NACM Midwest and FCIB Boards. He holds undergraduate degrees from the University of Illinois-Champaign and a Masters Degree from Roosevelt University.

George Schnupp, CCE

George A. Schnupp, CCE, ALB, ALC retired 12/31/23 and was previously the Director, Global AR Operations at WESCO International, Inc., which is a leading global supplier of communications and security products and electrical and electronic wire and cable. WESCO helps customers specify solutions and make informed purchasing decisions around technologies, applications, and relevant standards. On July 29^th, 2011, Mr. Schnupp was awarded with the most prestigious Anixter recognition, “The 2010 Award of Excellence”. In June of 2011, He also received two professional designations from Toastmasters International where he earned his Advanced Leader Communicator & Advanced Leader Bronze Awards. In May 31rst, 2019 he earned his third Toastmasters International professional designation Effective Coaching Award. In 2008, Mr. Schnupp was also the recipient of National Association Credit Managements “National Executive of the Year” Award.
With 46 years of Finance, Credit & Financial Shared Services experience, he has implemented various management tools to improve Global AR Reporting, Credit & Collections, Order Management, Risk Assessment, Billing, Automation & Dispute Management processes, eliminating numerous routine repetitive tasks. Mr. Schnupp is a certified instructor at the National Association of Credit Management. He has taught Principles of Business Credit, Basic Financial Accounting 101, Financial Statement Analysis I, Financial Statements Analysis II (Intermediate): Interpretation and Credit Risk Assessment and Essentials of Finance. He is a graduate of the NACM Graduate School of Credit & Financial Management (Dartmouth University). He has authored the course material for the CCE Prep Course that is offered at Credit Congress. He is also a core contributor to the “Principles of Business Credit” book used in the Credit Administration Program. Mr. Schnupp has served on five National Committees: Editorial Committee for the Business Credit Magazine, National Accreditation Committee, National Education Committee, National Credit Administration Program Committee, and is the Chairman of the National Advanced Credit Administration Program Instructors Committee. He was also named the NACM and Robert Half/Account-temps Instructor of the Year. George has been the recipient of the NACM/Midwest Credit Executive of the Year award.
Mr. Schnupp is dedicated to community and citizenship through his volunteer work. He continues to annually support Junior Achievement, Red Cross, Feed My Starving Children, and the Habitat for Humanity. He has also with honor mentored many of our certification recipients over the last four decades.

Jason Torf, Partner
Tucker Ellis

Jason Torf is a Partner at the law firm of Tucker Ellis in Chicago.  Jason helps companies maximize their recovery and minimize their risk when dealing with financially distressed customers, suppliers and other related parties.
Jason has represented virtually all parties in bankruptcy and other financial distress situations including trade creditors, creditors’ committees, secured creditors and many more.  Jason regularly speaks for NACM and CFDD as well as various industry credit groups.
He received his BS in Finance from the University of Illinois Urbana-Champaign and his JD in 1998 from the U of I College of Law.

Jeff Weber, CICP, Director of Credit
Uline

Jeff Weber is the Director of Credit at Uline, where he began as a Credit Analyst in 2008. Over the years, he has held various positions, including Senior Credit Analyst, Rotation Program Analyst, Trade Compliance Analyst, Credit Team Lead, and Assistant Credit Manager. His dedication and expertise led him to his current position where he leads a team responsible for the credit risk management of a substantial AR portfolio. He is known for his ability to build and develop effective working relationships with key stakeholders, implement best practices, and develop successful strategies to optimize operations. In addition to his role at Uline, Jeff serves as the Vice Chairman of the Board of Directors of NACM Connect.
Jeff holds a BBA in Finance and an MBA with a focus on General Management and Supply Chain / Operations Management, both from the University of Wisconsin Whitewater. He also obtained the Certified International Credit Professional designation through the FCIB.
Outside of work, Jeff is a devoted father who enjoys spending quality time with his children. He is also an avid sports enthusiast, with a love for fishing, basketball, tennis, and cheering on Wisconsin’s sports teams.

Erica White, CCE, Regional Credit Manager
Ferguson Enterprises

Erica is a graduate of the University of Missouri, Columbia with a BS/BA in Finance. She started with Ferguson in 2005 as a trainee in Ashville, North Carolina, and over the course of 17 years held positions of Controller, Credit Manager, and District Credit Manager, and currently is a Regional Credit Manager-Analytics & Insights. Erica also is heavily involved in NACM by previously serving as Chair of NACM Connect and is on the NACM National Board. She also has completed her CBA, CBF, and CCE and is a graduate of NACM’s Graduate School of Credit and Financial Management.  In 2019, Erica was bestowed with the NACM CCE Designation of Excellence Award for her contribution to the credit industry.  In 2020, Erica was bestowed with the NACM Connect Credit Executive of the Year award.  Erica is known for her ability to develop her team and her competitive spirit.  She has recently enjoyed getting more involved in the data and automation side of the Credit Department, using her skills to build new tools that use data to drive automation in the Credit Department.  In her spare time, Erica enjoys long walks with her Dog, sushi, and watching her favorite sports teams play.

Brittany Yvon, CBA, CICP
OMG Inc.

Brittany Yvon started as an AR Clerk at OMG, Inc. in 2016 and was promoted to Credit Manager in 2021. She is a part of NACM Connect’s membership team and helped produce programs in Connecticut. She is part of NACM Connect’s education committee and was an active participant in planning the 2023 NACM Connect Chicago conference. She is a member of NACM National’s Emerging Leaders Program and the Thought Leaders Program. She earned her CICP designation in 2021 and CBA designation in 2023. She was named HBS Dealer Magazine’s 2023 Rising Star for Top Women in Building and Hardware Supply for her impact on the industry. Brittany was awarded NACM’s Emerging Leader of the Year for 2023.

Byron Shoulton

Byron Shoulton is an accomplished country and political risk expert with over 40 years of industry experience. He writes the monthly “Major Country Developments” distributed globally to the trade, political risk, and finance industries and conducts a quarterly ranking of 140 countries. Mr. Shoulton speaks regularly on global trade, and economic and political trends impacting cross-border risks.
Mr. Shoulton is a graduate of Johns Hopkins University and holds an advanced degree in International Economics from the School of Advanced International Studies (SAIS). With a background in international banking, economic policy, and trade finance, his professional experience includes roles as a Senior Credit Analyst at Irving Trust Company and a Senior Research Economist with the Jamaican Ministry of Foreign Affairs.

OPENING Keynote Speaker

ROOM A  |  October 23

8:30 – 9:30 A.M. CT

Charlie Ruiz

Charlie Ruiz is a former professional baseball player whose promising career
with the Colorado Rockies was unexpectedly cut short by a devastating injury. He discovered that true success and fulfillment come not just from achievements on the field, but from choosing Presence Over Preference in every aspect of life.
Playing your own game in both the short and long term while staying connected to what matters most. Now, as a performance coach, relationship expert, and speaker, Charlie brings practical insights through an approachable. engaging and authentic style of storytelling.
Charlie’s coaching and speaking journey starts and continues in the spirit of
high performance. As a former professional athlete, now mental performance coach, and communication consultant he’s been integrated in all facets of leadership development and mental performance.
He’s facilitated upwards of 600 + management training for companies across the start-up and Fortune 100 (MLB, Google, Coinbase, SAP, Apple, and Starbucks). Working in professional sports, high-tech, and non-profit, he’s coached founders, professional coaches, and C-suite executives in both group and 1:1 settings.

Heroes and Horrors: Triumphs
and Tragedies Unveiled (Navigations
Credit Through The Eyes of the Court)

ROOM B  |  October 24

10:15 — 11:30 A.M. CT

Wanda Borges, Esq., Principal
Borges & Associates

For more than forty years, Ms. Borges has concentrated her practice on commercial litigation and creditors’ rights in bankruptcy matters, representing corporate clients and creditors’ committees throughout the United States in Chapter 11 proceedings, out-of-court settlements, commercial transactions, and preference litigation.  She is a member and Past President of the Commercial Law League of America and has been an Attorney Member of its National Board of Governors, a Chair of the Bankruptcy Section, and Creditors’ Rights Section.  She is the President of the Commercial Law League Fund for Public Education.  She is a member of several bar associations, including the American Bar Association, the American Bankruptcy Institute, and the New York State Academy of Trial Lawyers.  Ms. Borges serves on the Board of Directors of the International Association of Commercial Collectors, of which her firm is an associate member. She is an internationally recognized lecturer and author on various legal topics including Bankruptcy Issues such as 503(b)(9) claims and preferences, the Uniform Commercial Code, ECOA, FCRA, antitrust law, and current legal issues such as Credit Card Surcharge issues, social media, Cybersecurity and Ethics for the Trade Credit Grantor and current proposed legislation that may impact trade credit grantors.    Ms. Borges has authored, edited, and continues to contribute to numerous publications including Thomson West’s Enforcing Judgments and Collecting Debts in New York (as its Editor-in-Chief and Lead Author), NAB’s book Out of the Red and into the Black, the BCCA’s Credit & Collection Handbook, The Financial Manager, the CLLA’s Commercial Law World Magazine.  She is listed in Who’s Who in America.

The Impact of Bankruptcy – Deeper
Than You Think

ROOM B  |  October 23

11:30 — 12:30 P.M. CT

James Brown, Founder
BKWire

James Brown is the founder and owner of BKwire.com, an innovative web-based platform that provides streamlined bankruptcy data information, equipping businesses with actionable insights to proactively address bankruptcy risks.  Drawing from a rich background of accounts receivable insurance and other financial services, James built BKwire.com to operate as an invaluable tool in safeguarding your business’s financial future and navigating today’s financial uncertainty. As a seasoned expert in corporate bankruptcy data analysis, James is a dedicated guide empowering businesses to make informed decisions in the face of financial uncertainty.

Effective Risk Management
Strategies/Using Artificial
Intelligence in the Brave New
World of Credit

ROOM C  |  October 23

9:45 — 11:30 A.M. CT

Matt Cobo, Vice President Risk Underwriting
Allianz Trade

Matt Cobo is a VP, Risk Underwriting Industry Manager at Allianz Trade (formerly Euler Hermes North America) where he has served for nearly 24 years. Matt has a wide array of experiences within Allianz Trade ranging from Commercial to Risk Analysis and Underwriting. In his current role, he is responsible for managing a team of Underwriting associates located throughout the U.S. Furthermore, he helps steer Allianz Trade’s US risk portfolio. Matt holds a Bachelor of Science from Mount Saint Mary’s University. He resides in Hunt Valley, MD with his wife and two children.

Fraudulent Credit Applications

ROOM B  |  October 23

9:45 — 11:00 A.M. CT

Extending Credit to Emerging
Industries: Navigating Risks
and Seizing Opportunities

ROOM C  |  October 23

11:30 A.M. — 12:30 P.M. CT

Amy Cook, CCE, Credit Manager
McNaughton McKay Electric

Amy has been in a management position since age 18, working in the food industry and discovered her passion for Credit Management in 1999 after taking a position as the AR clerk for Kellermeyer Company. This change from the food industry to Credit made a huge impact. Amy quickly moved up to the Assistant Credit Manager, joined the National Association of Credit Management (NACM), and earned her CBA  in 2001. Leaving Kellermeyer in late 2001, Amy spent 3 years with Great Lakes Window as a Credit Analyst and then joined the Credit team at Therma Tru Doors. Amy continued her education earning Associate degrees in both Accounting and Business Management from Owens College in 2007, also being named Business Student of the year for that year.  Amy earned her bachelor’s degree in Management and Organizational Development, in 2010.
Since April 2012, Amy has been the Credit Manager for the Northern Region for McNaughton McKay Electric Company, an electrical distributor that provides products to companies in almost every business sector, providing for a diverse set of accounts and opportunities. Amy supervises the Accounts Receivable team, works with sales and operations within 9 locations and oversees a portfolio of over 3500 active accounts. In 2016, Amy earned her CCE.
Amy is a proud mother of 3, including a son currently serving in the US Marines and grandmother to 3 wonderful boys.

Fraudulent Credit Applications

ROOM B  |  October 23

9:45 — 11:00 A.M.  CT

Martine Dyer, CCE, CCRA
Restaurant Equipment Services

Martine graduated from Northern Illinois University with a Finance Bachelors of Science.  She currently has 14 years of experience working in the credit field, with experience in the automotive, office equipment & Supplies, and food industries.  She is a current CCE and CCRA, and has volunteered on various committees through NACM Connect.  Martine currently sits on the NACM Connect Board.

Effective Risk Management
Strategies/Using Artificial
Intelligence in the Brave New
World of Credit

ROOM C  |  October 23

9:45 — 11:30 A.M. CT

Lee Fahrenz, Vice President
Allianz Trade

Lee Fahrenz is a Sales Vice President with Allianz Trade (formerly Euler Hermes North America) where he has served for over 17 years.  He has 35 years of sales and sales management experience in insurance, banking and finance.  He consults with companies to help manage credit risk, improve financing opportunities and safely expand sales on both a domestic and international basis.  He holds professional affiliations with the Turnaround Management Association, NACM Connect, Fabricators & Manufacturers Association, North American Steel Alliance, Secured Finance Network – Midwest and is on the board of the Association of Steel Distributors.  Lee holds a Bachelor of Arts from Gustavus Adolphus College in St. Peter, MN where majored in Business.  He resides in the Western Suburbs of Minneapolis.

Recent Decisions and Trends in
Bankruptcy Cases and Lessons
for Trade Creditors

ROOM B  |  October 23

1:30 — 2:45 P.M. CT

Thomas Fawkes, Esq., Partner
Tucker Ellis LLP

Thomas Fawkes is with the law firm of Tucker Ellis LLP in its Chicago office.  Tom focuses his practice on bankruptcy, creditors’ rights and financial restructuring matters, representing official committees, unsecured and secured creditors, debtors, financial institutions, post-confirmation trustees and asset purchasers in Chapter 11 and 7 bankruptcy cases, out-of-court restructurings, and liquidation proceedings throughout the United States. Tom also assists his clients in structuring commercial transactions with a view towards mitigating risk of future bankruptcy and insolvency losses. Among other honors, Tom has been recognized as an Illinois Leading Lawyer in Bankruptcy & Workout Law:  Commercial, and by Chambers and Partners as one of the leading bankruptcy and restructuring attorneys in Illinois. 

From Newbie to Manager –
Career Pathing in Credit

ROOM B  |  October 24

12:45 – 2 P.M. CT

Kendra Gerdes, Credit Manager
Systems, Inc.

Kendra Gerdes is the Credit Manager for  Systems, Inc. in Germantown, Wisconsin, a mid-sized company with approximately $100MM in annual sales.  She has held this position for nearly four years, and has been in the credit profession for over 25 years.  She is responsible for all aspects of the credit and collections/AR staff and establishing the direction of the credit function through the creation and implementation of credit policies and procedures.

From Newbie to Manager –
Career Pathing in Credit

ROOM B  |  October 24

12:45 – 2 P.M. CT

Leslie Harrison, SPHR, CGA
NACM Connect

Leslie Harrison, SPHR, CGA is the Vice President of Membership and Human Resources at NACM Connect.  She came to the Association 19 years ago to assume responsibility as Manager of Midwest Business Staffing. Her career since then has taken off in several different directions.  In 2006 Harrison was given the additional responsibility to oversee membership sales for Illinois and now oversees a team of membership consultants in 17 regions.  In 2011 she also assumed full Human Resource responsibility including internal recruiting, hiring, onboarding, and terminations. In 2014, Harrison obtained her senior designation through HRCI and in 2017 her SHRM-SCP from the Society for Human Resource Management.
Prior to starting at NACM Connect she worked at AccountResource, a staffing agency specializing in accounting and finance placements.  She managed two branch offices, open 3 additional branch offices including one in Michigan and pioneered a new division for them specializing in the banking industry.

10 Things to Know About Extending
Credit in Mexico

ROOM C  |  October 24

10:15 — 11:30 A.M.  CT

Romelio Hernandez, President
HMH Legal

Romelio Hernandez is President at HMH Legal, a Law Firm that focuses on creditor protection in Mexico and Latin America, with services of debt collection, litigation, secured transactions, and due diligence investigations. Based in Tijuana-Baja California, México, he works extensively with foreign firms, exporting companies, and collection agencies, assisting them with out-of-court and legal collection efforts throughout the region, including cross-border debt collection efforts. Romelio’s 25+ years of litigation experience and exposure to international commercial law have equipped him with insights into the unique challenges and risks that may arise in cross-border debt collection situations, allowing him to navigate them effectively. As a result, he can provide expert guidance to US companies extending loans or exporting to Mexico and other international markets, helping them to mitigate risks and optimize their collections efforts. Romelio graduated from Universidad Autónoma de Baja California Tijuana, and was admitted to practice law in Mexico since 1997. Romelio holds a Master’s Degree in Comparative Law (LL.M.) from the University of San Diego School of Law (2011).

Recent Decisions and Trends in
Bankruptcy Cases and Lessons for
Trade Creditors

ROOM B  |  October 23

1:30 — 2:45 P.M. CT

Brian Jackiw, Esq., Partner
Tucker Ellis LLP

Brian Jackiw is a partner with the law firm of Tucker Ellis LLP.  Brian is experienced in bankruptcy and commercial litigation, practicing in courts throughout the country.  He has represented plaintiffs and defendants in avoidance actions, complex bankruptcy claim disputes, breach of fiduciary duty actions, and bankruptcy fraud litigation.  Beyond litigation in the bankruptcy courts, Brian has experience in general collection and commercial law litigation.  Brian has also spent significant time advocating on behalf of general unsecured creditors through his representation of official committees of unsecured creditors.  Before becoming an attorney, Brian served as an Officer in the U.S. Army.

Cash Flow Analysis

ROOM D  |  October 23

1:30 — 2:45 P.M.  CT

Case Study

ROOM D  |  October 23

3:15 — 4:30 P.M.  CT

Denying Credit

ROOM C  |  October 24

12:45 — 2:00 P.M. CT

John Jaeger, CCE

John Jaeger, CCE retired as the Manager of Credit and Collections from Follett Higher Education Group of River Grove, IL. in 2014 having completed almost 40 years in Credit Management.  Jaeger worked in four different industries servicing both domestic and international customers.
He received his CCE designation in November 1999.  He received his MBA from Northern Illinois University, DeKalb, Il., and his BA Degree in Management from Loras College, Dubuque, IA.
Jaeger served on the Board of NACM Connect including the position of Chairman of the Board.  He has also served on various committees including the Education and Conference Committees, on which he remains an active participant.  He continues to serve as a senior instructor for the NACM Connect Institute of Credit, and has contributed to revisions of NACM National’s Credit Law curriculum.
During his career Jaeger received the NACM National Instructor of the Year and the NACM National CCE Designation of Excellence Awards.  He has also received the NACM Connect Credit Executive of the Year Award.

Financial Statement Analysis – Part 1

ROOM D  |  October 23

9:45 — 11:00 A.M. CT

Financial Statement Analysis – Part 2

ROOM D  |  October 23

11:30 A.M. — 12:30 P.M. CT

The Financial Effects
of Extending Payment
Terms (And Other Topics)

ROOM B  |  October 23

3:15 — 4:30 P.M. CT

Mastering Account Receivable
Cash Forecasting

ROOM B  |  October 24

8:30 — 9:45 A.M.  CT

Curtis Litchfield, CCE, Senior Credit Manager
Land O Lakes/Purina

For the majority of my 30 year career with Purina Mills and Land O’Lakes, I have held various roles in Customer Financial Services. Within Customer Financial Services, my roles have involved managing a centralized and decentralized credit department where my team handles all functions of the credit department from approving new customers, collecting past due balances and working closely with our business partners, sales and marketing. In addition to managing credit, I also manage our cash application team and our invoicing and document delivery process. Prior to joining Customer Financial Services, I sent 10 years of my career in sales and business development where I prepared and presented financial and business analyses and assisted customers in developing business strategies. I attended the NACM Graduate School of Credit and Financial management where I obtained my CCE designation. For the last 8 years, I have been an instructor for NACM Connect in St. Louis. Received the Credit Excellence Award in 2017.

Fraudulent Credit Applications

ROOM B  |  October 23

9:45 — 11:00 A.M. CT

Matt Mezger, CBA, CCRA, Team Lead
Uline

Matt Mezger has worked in Credit for 8 years. He obtained his CCRA in April 2021 and his CBA in November of 2022. He was a previous member of the Emerging Leader Group where he was a member of the Scholarship committee and received the 2023 NACM Emerging Leadership award from NACM National. Currently he is a member of the Education committee. Matt graduated from Northeastern Illinois with a degree in Economics in 2015.
At Uline, he leads a team responsible for reviewing Uline’s highest risk customers, and presents to executive management on a bi-weekly basis. He works with management to create new efficiencies for the department and helps develop analytical skills of team members.

From Newbie to Manager –
Career Pathing in Credit

ROOM B  |  October 24

12:45 – 2 P.M. CT

Brendon Misik, CCE, CICP, Area Credit Manager
Nutrien

Brendon Misik, CCE, CICP is an Area Credit Manager with Nutrien, the world’s largest provider of crop inputs.  He has been with Nutrien (previously known as PotashCorp) since 2014.  Prior to getting into corporate credit, Brendon was a commercial loan officer for a regional bank in the Chicagoland area doing both credit and sales work in their commercial and industrial middle market lending division.  Brendon graduated from Purdue University in 2006 with a bachelor’s degree in Management and minors in Finance and International Business & Economics.  He also attended NACM’s Graduate School of Credit and Financial Management conducted on the campus of Dartmouth College, and completed FCIB’s International Credit & Risk Management course.  Brendon is involved in NACM by serving on the board as well as on both the Scholarship and Emerging Leaders committees.  Brendon enjoys supporting his son, Mason, with soccer and swimming, and his daughter, Maya, with dance and swimming.  In his limited free time, he also enjoys playing tennis, golfing, and cycling.

IV Years of Subchapter V:
A Small Business Bankruptcy
Retrospective

ROOM C  |  October 23

3:15 — 4:30 P.M. CT

Bruce S. Nathan, Partner
Lowenstein Sandler

Bruce Nathan is currently a partner in the Bankruptcy, Financial Reorganization and Creditors’ Rights Department of the law firm of Lowenstein Sandler PC.  Mr. Nathan concentrates on all aspects of creditors’ rights and workouts in bankruptcy, out of court matters and other types of insolvency matters and in developing and documenting various types of credit enhancement arrangements .  Mr. Nathan holds combined J.D./M.B.A. degrees from the University of Pennsylvania Law School and the Wharton School of Management.  He is also an active member of the American Bankruptcy Institute (“ABI”) and its Unsecured Trade Creditor Committee, is a contributing editor of ABI Journal’s “Last In Line Column”, and ABI’s “Second Circuit Cases Update”, and is the author of ABI’s Manual On Trade Creditors’ Rights of Reclamation And Stoppage of Delivery of Goods .  Mr. Nathan is also an active member of, and regular lecturer for, the National Association of Credit Management (“NACM”), is a member of NACM’s Editorial Advisory Board, is a frequent contributor to NACM’s Business Credit, and is a contributing editor of NACM’s Manual of Credit and Commercial Laws.

Fraud In B2B Commerce,
Now Powered By Generative AI

ROOM C  |  October 24

8:30 — 9:45 A.M. CT

Ben O’Connor
Nuvo

Ben O’Connor works in Growth and Partnerships at Nuvo, where he helps businesses automate customer onboarding, mitigate fraud, and better assess risk across their portfolios. With over 6 years of experience in Data and AI prior to joining Nuvo, Ben has firsthand insight into both the power of new technologies and the unique risks they present to B2B businesses, particularly in the realm of fraud prevention.
In his current role, Ben leverages his deep understanding of emerging technologies and risk management to drive Nuvo’s expansion and foster strategic partnerships. He is focused on helping businesses navigate the evolving landscape of credit technology and fraud prevention strategies.

IV Years of Subchapter V:
A Small Business Bankruptcy
Retrospective

ROOM C  |  October 23

3:15 — 4:30 P.M. CT

Michael Papandrea, Counsel
Lowenstein Sandler

Michael Papandrea provides counsel to debtors, creditors’ committees, individual creditors, liquidating trustees, and other interested parties with respect to corporate bankruptcy and creditors’ rights matters, including bankruptcy-related litigation.
Mike enjoys keeping clients and relevant industry professionals in the loop regarding bankruptcy, insolvency, and creditors’ rights issues, regularly writing articles for and speaking to professionals in the credit and risk management space. Mike also takes pride in his commitment to the community and provides pro bono representation to individuals and nonprofit organizations regarding bankruptcy and foreclosure-related matters.
Prior to joining the firm, Mike held multiple clerkships in the U.S. Bankruptcy Court; he clerked for the Hon. Jerrold N. Poslusny, Jr. (District of New Jersey), the Hon. Ashely M. Chan (Eastern District of Pennsylvania), and the Hon. Gloria M. Burns (Chief Judge, District of New Jersey). Mike applies the valuable insights learned from working closely and directly with these members of the judiciary to his everyday practice.

Seeing the Future: Using
AI to Predict and Act on
Future Deductions

ROOM C  |  October 23

1:30 — 2:45 P.M. CT

Dexter Peavy, Vice President, Order-to-Cash Transformation
Emagia 

Mr. Peavy is a senior level manager with over 25 years of global business and consulting experience focused on improving cash flow through the implementation of technology and process improvements across the finance organization. His proven expertise extends across multiple industries in re-engineering the finance organization by outsourcing non-value added activities, reducing re-work, and improving the timing and quality of information senior management uses in their decision-making process. His success in achieving tangible benefits is the result of partnering the finance organization with upstream departments. Prior to his time at Emagia, Peavy has worked at companies including Capgemi, Ernst & Young, Hitachi Consulting, and DXC Technology.

The Financial Effects
of Extending Payment
Terms (And Other Topics)

ROOM B  |  October 23

3:15 — 4:30 P.M. CT

Caroline Perkins, CCE, Credit Manager
Mickey Thompson Tire Company

Caroline has been in the credit industry for over 30 years.  She has served as credit manager for Mickey Thompson Tires, a wholly-owned subsidiary of the Goodyear Tire & Rubber Co., for the past 36 years.  She earned her CCE certification in 2012 from NACM and has participated in numerous credit interchange groups throughout the years.  She is the winner of the “12^th Man Award” in 2012 and the “Ironman Award” in 2014 from Mickey Thompson Tires.  Caroline has been married to Steve for the past 38 years and they make their home in Akron, Ohio.  They enjoy spending time with their large extended families and are active leaders in their church.

Denying Credit

ROOM C  |  October 24

12:45 — 2:00 P.M. CT

Adam Ross, CCE, Credit Manager
Nutrien

Adam Ross, CCE, is currently a Credit Manager at Nutrien in Northbrook, IL, responsible for all credit activities related to Industrial and Agricultural Portfolio accounts. He has a total of 28 years of credit and collection experience. Past positions include Credit Manager at Feralloy Corporation from 2018 -2021 and Regional Credit Manager at Anixter, Inc. from 2007 – 2017.  Ross is a graduate of Mount Scenario College where he received a BS in Business/Economics.  He has held the CCE designation since 2008.  Ross is a past member of the NACM Connect Board of Directors.

The Financial Effects
of Extending Payment
Terms (And Other Topics)

ROOM B  |  October 23

3:15 — 4:30 P.M. CT

Curt Rothlisberger, CCE, CICE, Director of Credit and Collections
Ardagh Metal Beverage, USA Inc.

Curt Rothlisberger, CCE, CICE is the Corporate Credit Manager for Ardagh Metal Beverage USA Inc., a leading packaging global packaging manufacturer located in Chicago. Prior experience includes American National Can, Elkay Mfg and Fellowes Inc in various credit, collections, billing and order-to-cash leadership roles over the past 20+ years. Curt is a past recipient of the National Credit Exec of the Year award from NACM, holds both the CCE and CICE designations and has served on both the NACM Midwest and FCIB Boards. He holds undergraduate degrees from the University of Illinois-Champaign and a Masters Degree from Roosevelt University.

Mastering Account Receivable
Cash Forecasting

ROOM B  |  October 24

8:30 — 9:45 A.M. CT

George Schnupp, CCE

George A. Schnupp, CCE, ALB, ALC retired 12/31/23 and was previously the Director, Global AR Operations at WESCO International, Inc., which is a leading global supplier of communications and security products and electrical and electronic wire and cable. WESCO helps customers specify solutions and make informed purchasing decisions around technologies, applications, and relevant standards. On July 29^th, 2011, Mr. Schnupp was awarded with the most prestigious Anixter recognition, “The 2010 Award of Excellence”. In June of 2011, He also received two professional designations from Toastmasters International where he earned his Advanced Leader Communicator & Advanced Leader Bronze Awards. In May 31rst, 2019 he earned his third Toastmasters International professional designation Effective Coaching Award. In 2008, Mr. Schnupp was also the recipient of National Association Credit Managements “National Executive of the Year” Award.
With 46 years of Finance, Credit & Financial Shared Services experience, he has implemented various management tools to improve Global AR Reporting, Credit & Collections, Order Management, Risk Assessment, Billing, Automation & Dispute Management processes, eliminating numerous routine repetitive tasks. Mr. Schnupp is a certified instructor at the National Association of Credit Management. He has taught Principles of Business Credit, Basic Financial Accounting 101, Financial Statement Analysis I, Financial Statements Analysis II (Intermediate): Interpretation and Credit Risk Assessment and Essentials of Finance. He is a graduate of the NACM Graduate School of Credit & Financial Management (Dartmouth University). He has authored the course material for the CCE Prep Course that is offered at Credit Congress. He is also a core contributor to the “Principles of Business Credit” book used in the Credit Administration Program. Mr. Schnupp has served on five National Committees: Editorial Committee for the Business Credit Magazine, National Accreditation Committee, National Education Committee, National Credit Administration Program Committee, and is the Chairman of the National Advanced Credit Administration Program Instructors Committee. He was also named the NACM and Robert Half/Account-temps Instructor of the Year. George has been the recipient of the NACM/Midwest Credit Executive of the Year award.
Mr. Schnupp is dedicated to community and citizenship through his volunteer work. He continues to annually support Junior Achievement, Red Cross, Feed My Starving Children, and the Habitat for Humanity. He has also with honor mentored many of our certification recipients over the last four decades.

Recent Decisions And Trends
In Bankruptcy Cases And Lessons
For Trade Creditors

ROOM B  |  October 23

1:30 — 2:45 P.M. CT

Jason Torf, Partner
Tucker Ellis

Jason Torf is a Partner at the law firm of Tucker Ellis in Chicago. Jason helps companies maximize their recovery and minimize their risk when dealing with financially distressed customers, suppliers and other related parties.
Jason has represented virtually all parties in bankruptcy and other financial distress situations including trade creditors, creditors’ committees, secured creditors and many more.  Jason regularly speaks for NACM and CFDD as well as various industry credit groups.
He received his BS in Finance from the University of Illinois Urbana-Champaign and his JD in 1998 from the U of I College of Law.

Extending Credit to Emerging
Industries: Navigating Risks
and Seizing Opportunities

ROOM C  |  October 23

11:30 A.M. — 12:30 P.M. CT

Jeff Weber, CICP, Director of Credit
Uline

Jeff Weber is the Director of Credit at Uline, where he began as a Credit Analyst in 2008. Over the years, he has held various positions, including Senior Credit Analyst, Rotation Program Analyst, Trade Compliance Analyst, Credit Team Lead, and Assistant Credit Manager. His dedication and expertise led him to his current position where he leads a team responsible for the credit risk management of a substantial AR portfolio. He is known for his ability to build and develop effective working relationships with key stakeholders, implement best practices, and develop successful strategies to optimize operations. In addition to his role at Uline, Jeff serves as the Vice Chairman of the Board of Directors of NACM Connect.
Jeff holds a BBA in Finance and an MBA with a focus on General Management and Supply Chain / Operations Management, both from the University of Wisconsin Whitewater. He also obtained the Certified International Credit Professional designation through the FCIB.
Outside of work, Jeff is a devoted father who enjoys spending quality time with his children. He is also an avid sports enthusiast, with a love for fishing, basketball, tennis, and cheering on Wisconsin’s sports teams.

The Financial Effects
of Extending Payment
Terms (And Other Topics)

ROOM B  |  October 23

3:15 — 4:30 P.M. CT

Erica White, CCE, Regional Credit Manager
Ferguson Enterprises

Erica is a graduate of University of Missouri, Columbia with a BS/BA in Finance. She started with Ferguson in 2005 as a trainee in Ashville, North Carolina and over the course of 17 years held positions of Controller, Credit Manager, District Credit Manager, and currently is a Regional Credit Manager-Analytics & Insights. Erica also is heavily involved in NACM by previously serving as Chair of NACM Connect and is on the NACM National Board. She also has completed her CBA, CBF, CCE and is a graduate of NACM’s Graduate School of Credit and Financial Management.  In 2019, Erica was bestowed with the NACM CCE Designation of Excellence Award for her contribution to the credit industry.  In 2020, Erica was bestowed with NACM Connect Credit Executive of the year award.  Erica is known for her ability to develop her team and her competitive spirit.  She has recently enjoyed getting more involved in the data and automation side of the Credit Department, using her skills to build new tools that use data to drive automation in the Credit Department.  In her spare time, Erica enjoys long walks with her Dog, sushi, and watching her favorite sports teams play.

Mastering Account Receivable
Cash Forecasting

ROOM B  |  October 24

8:30 — 9:45 A.M.  CT

Brittany Yvon, CBA, CICP
OMG Inc.

Brittany Yvon started as AR Clerk at OMG, Inc in 2016 and was promoted to Credit Manager in 2021. She is a part of NACM Connect’s membership team and helped produce programs in Connecticut. She is part of NACM Connect’s education committee and was an active participant in planning the 2023 NACM Connect Chicago conference. She is a member of NACM National’s Emerging Leaders Program and the Thought Leaders Program. She earned her CICP designation in 2021 and CBA designation in 2023. She was named HBS Dealer Magazine’s 2023 Rising Star for Top Women in Buildering and Hardware Supply for her impact in the industry. Brittany was awarded NACM’s Emerging Leader of the Year for 2023.

CLOSING Keynote Speaker

ROOM B  |  October 24

2:15 – 3:30 P.M. CT

Byron Shoulton

Byron Shoulton is an accomplished country and political risk expert with over 40 years of industry experience. He writes the monthly “Major Country Developments” distributed gobally to the trade, political risk and finance industries and conducts a quarterly ranking of 140 countries. Mr. Shoulton speaks regularly on global trade, economic and political trends impacting cross-border risks.
Mr. Shoulton is a graduate of Johns Hopkins University and holds an advanced degree in International Economics from the School of Advanced International Studies (SAIS). With a background in international banking, economic policy and trade finance, his professional experience includes roles as a Senior Credit Analyst at Irving Trust Company and a Senior Research Economist with the Jamaican Ministry of Foreign Affairs.